Contact Us
Support for SweetChat accounts, Premium, and content
Support email
For help with your account, Premium access, billing questions, character data deletion, or general questions about SweetChat, email:
What to include
- The email on your SweetChat account
- A short description of the issue
- For payments: approximate date, amount, and last 4 digits if you have them (never send full card numbers)
- For reports: character link or username and what you saw
Response time
We typically reply within 24 to 48 business hours. Complex billing or safety reports may take longer.
Policies
For how the product works and your obligations, see our Terms of Service. For data handling, see our Privacy Policy.